Feeds:
Posts
Comments

Archive for January 25th, 2006

Spam

Gmail is very good at filtering out spam, but they leave something to be desired in preventing spam from coming from a Gmail account. Here was their response when I forwarded their abuse department an unsolicited email that came from a Gmail account:
Hello,

Thank you for the abuse report. To help us process your request quickly, please fill out the form specific to your situation.

– If you believe that your account may have been compromised, please
visit: https://services.google.com/inquiry/gmail_security1

– To report a message that violates the Gmail Terms of Use or Program
Policies, please visit:
https://services.google.com/inquiry/gmail_security2

– To report an established account for sale, please visit:
https://services.google.com/inquiry/gmail_security3

– To report all other security and/or abuse-related issues, please visit:
https://services.google.com/inquiry/gmail_security4

WHAT HAPPENS WHEN YOU REPORT ABUSE?
Reports entered through the form are given our highest priority. Google takes abuse situations like this very seriously. As appropriate, we may warn users or discontinue Gmail service for the account(s) in question.
For privacy and security reasons, we may not reveal the final outcome of an abuse case to the person who reported it. To read the Gmail Terms of Use, please visit: http://gmail.google.com/gmail/help/terms_of_use.html.

If your issue is not related to abuse, you may want to visit our Help
Center at http://gmail.google.com/support/, or by clicking ‘Help’ at the top of any Gmail page within your account.

We appreciate the urgent nature of your message, and thank you for your cooperation.

Sincerely,

The Gmail Team

Dear Gmail team:
Ah…no. I forwarded you the offending email. You deal with it. I’m not filling out any form. Your job. If I have to fill out a form, even more of my time is wasted. The point of avoiding spam is to save time. Get one of your tech guys on it.
Sincerely,
Me
Advertisements

Read Full Post »